Most Advice & Service firms operate FAR below their optimum profitability levels. There are so many levers that you can pull within your business to make it substantially better, yet in my experience, almost all of those will fail unless you have first built the strongest foundations.
Of course, the foundation of every service firm is client engagement, value translation, value delivery and pricing. Yet how much time have you actually invested in mastering the art and science of these areas? How much external input have you sought? How much time have you spent objectively reviewing your skills, your process and your business? I certainly don’t mean compared to your peers; after all, they are likely making the same mistakes as you.
The truth I have come to realise is that every single Adviser and Advice Firm I have ever encountered has gaping defects in the foundations of their businesses. Things that are challenging to fix not because they are difficult to do, but because they first require an evolution of thinking and a change in behaviour to achieve.
If you want to move from being a good Adviser to being a great one, then look in the mirror and start with your foundations.
I am building a community of Advice & Service Firm Owners who are committed to accelerating every element of their businesses and to building their profiles through authentic leadership, innovation, and mutual support.
Want to learn more? Why not come along to our Roadshow – Trust Reach Influence.